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| Singapore
Airlines Training Centre ~ April 2008 |
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I conducted a two hour presentation~workshop
at the Singapore
Airlines Training Centre, the home of the
world famous Singapore
Girl where the newly
recruited attendants are trained. When I had worked at ICUS
eLearning I had led
the design for some eLearning materials for Singapore Airlines.
The online courses had covered areas such as ticketing procedures
and cargo handling.
The presentation considered how SIA could deploy social networking
tools within its various divisions and scattered international
offices to develop collaborative communities. We also looked
at how other airlines, such as SouthWest Airlines are using
tools such as blogs and even Twitter to reach out to its customers.
Following the presentation I had a chat with staff and shared
stories of my times in Singapore and experiences on their aircraft.
I quite enjoyed the chat and it certainly raised some very
sentimental and nostalgic moments for myself. I have lost count
of the number of times I have flown with SIA. I am most fortunate
indeed. We then retired to the canteen for morning tea. Trainees
and staff were present and I grabbed the chance to take some
photographs. Read
the blog.
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